It looks like voice mail is beginning to take a bit of a nosedive as texting and instant chat take over. Vonage, an Internet phone company, says the number of voice-mail messages left on user accounts was down 8% in July from a year ago.
Checking one's voice mail seems to be considered an even a bigger chore than leaving a voice message. Retrieved voice mail fell 14% among Vonage users in the same period. As parents and others have discovered that kids, often, are more responsive to a text than a call or a voice mail, I expect we will continue to see this trend.
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